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How it works

A venue is usually serving guests in about twenty minutes.

First setup, then what happens during service across the three screens: the guest app, the kitchen display and your dashboard. After that comes the boring, important part: your data, and what happens when something goes wrong.

During service The dashboard FAQ

getting started.

A venue is usually serving guests in about twenty minutes.

1

Create the venue

Name, address, hours. Then categories and items with prices, prep times and dietary marks.

2

Print the codes

Add every table, room and counter as a service location. Each gets a QR that already knows where the guest is sitting.

3

Open for service

Guests scan and order. Tickets reach the pass, requests reach the floor, all visible from a phone.

We enter the first menu with you

Send a photo of the printed menu and we'll get the first venue typed up on the call.

Staff training is one shift

The kitchen screen has two buttons. The floor app has three. That is deliberate.

A person, not a ticket queue

Write to [email protected] during service and you get someone who knows your venue.

during service.

One order crosses three screens.

The guest orders on their own phone, the pass gets the ticket six seconds later, and your dashboard shows both while it happens. Nobody types the same order twice.

00:00 Guest app 01

She scans and orders in ninety seconds.

The QR opens the menu already knowing the table. Prices, prep times and photos are all there, and there is no app to install.

Marigold HouseTABLE 12 Open
All Oven
Garden pizza Broccoli, green chilli ₹62018 min + Charred aubergine Burnt garlic yoghurt ₹34018 min +
3 · ₹1,120View order

Any phone camera

00:06 Kitchen display 02

The ticket is on the pass before the waiter turns round.

Sorted by how long it has waited, modifiers printed with the item. One tap marks it ready and calls the floor.

Pass 3 open

Table 12

#A4F2 · 2 covers

New
1× Garden pizzano chilli 18 min 1× Charred aubergineburnt garlic yoghurt 12 min 2× Kokum sodano ice poured
Mark ready 00:06
Sorted by how long it waited

Two buttons, one shift to learn

Live Your dashboard 03

You watch the line from your apron pocket.

Orders in play, kitchen pace and open requests on one screen. Any staff phone can claim a request, wherever it is.

Overview AS
Orders in play 7 4 open requests Kitchen pace 6.2m ▼ faster than last week
Open requests Still water · Table 126:07Take The bill · Booth 33:41Take

Manager · owner · platform scopes

After service

₹48,260 +12.4%

Tonight, against last Friday.

Orders

96

Average order ₹503, one cancellation.

Closed itself

21:40

No spreadsheet, no end-of-day tally.

the dashboard.

What you run once the venue is live.

One login per person, scoped to what they should see: a waiter gets the floor, a manager gets the venue, an owner gets every venue at once. Everything below is in the product today.

Service floor

During service

  • OverviewRevenue, covers, orders in play and kitchen pace, with the floor laid out room by room.
  • OrdersPending through done, waiter assignment, rush and allergy flags, line-level voids.
  • Service requestsWater, bill, cutlery and call-a-waiter, each timed and claimed by one person.
  • Kitchen displayTickets sorted by how long they have waited; ready in one tap.
Catalog

What guests can order

  • MenuCategories, items, prices, prep times, dietary marks, photos and 3D models.
  • Per-venue overridesOverride a price or 86 a dish for one venue without touching the master menu.
  • Service locationsTables, rooms, counters and baskets, each with its own QR poster, or the whole sheet as one download.
People

Who can do what

  • TeamManagers, waiters, kitchen and cashiers, invited by email, with PIN access for shared terminals.
  • Shift stateOff-shift and no-access states, so a terminal login stops working the moment it should.
  • Guest credentialsRotate the codes a venue publishes without reprinting anything else.
Insights

After service

  • ReportsRevenue, orders, top items and payment mix over 7, 30, 90 days or a year.
  • HistoryEvery order and every request, filterable by date, exportable as CSV.
  • ReviewsWhat guests wrote, and replies sent from the same screen.
  • Audit logWho changed what and when, across the organisation.
Group

More than one venue

  • Organisation overviewRevenue, ratings and orders rolled up across venues, then drill into any one console.
  • Master menuOne catalogue synced to every venue, with local overrides where they earn it.
  • RegionsCountries, states and districts, so a growing group stays organised.
See the dashboard

the boring, important part.

Your data stays yours, and stays up.

A service that drops at 8pm on a Friday is worse than no service. These are commitments, and we will put them in the contract if you ask.

Encrypted in transit and at rest

TLS everywhere, including the guest menu. No order or guest record travels in the clear.

Role-based staff accounts

A kitchen login sees tickets. A manager sees takings. Nobody sees more than their job needs.

Export everything, any time

Menu, orders and reporting come out as files you keep. Leaving should be as easy as joining.

The guest menu keeps working

Menus are served statically and cached, so a wobble upstream does not leave a table staring at a spinner.

Twenty-one more answers to the questions operators ask us.

Read the FAQ Contact us

Twenty minutes from now, a table could be ordering.

Bring a photo of your menu to the call. We will have your first venue live before it ends. No card, no commitment.

Book a demo [email protected]

Not ready to talk? Read the FAQ or see the guest menu

Built around you Need something the standard parts don’t do?

We build custom solutions around how your venue runs, either inside Zervoo or alongside what you already use, down to a guest app in your own brand.

See custom builds

end to end.

ONE SYSTEM · AND CUSTOM WHEN YOU NEED IT

Not another menu app. the whole restaurant.

Guest app

The menu in real 3D and AR, with dish models we make from your photos. Guests order and pay from their own phone.

Dashboard

Every order and every number live, with the menu managed from the same screen.

Kitchen display

A screen on the pass tracking every active order, oldest first.

POS

Walk-ins, phone orders and settling up at the counter, on the till you already have.

Custom builds

Guest apps and tools built in your brand, inside Zervoo or alongside the systems you already run.