Zervoo
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ZERVOO FOR HOTELS

Room service that runs like room service should.

Hotel F&B software: a QR in every room and on every restaurant table, orders tagged by floor on one kitchen screen, and a room-service menu that keeps its own hours.

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A hotel restaurant terrace served by room and table QR ordering

switched on here.

01

A QR in every room

Guests order from the card on the nightstand, and the ticket arrives tagged with the room number and floor.

02

One kitchen, every outlet

Orders from restaurant tables, the pool and the rooms share one kitchen display, grouped so runners move by floor instead of by guesswork.

03

A menu with its own hours

The in-room menu switches to the night selection at 23:00 by itself; breakfast returns at 6.

04

Charges that find the folio

Every order carries its room number, so billing at checkout is a lookup, not a reconciliation.

How a shift runs

On Zervoo, the guest in 412 orders at 22:50 from the bedside QR. The kitchen sees “412 · 4th floor” on the same screen as the restaurant’s last covers. The runner takes the lift once. The charge is on the folio before the tray is. New to it? How QR ordering works on a busy floor.

asked first.

Does Zervoo integrate with our PMS?

Today, orders export with room numbers via CSV. Direct PMS integrations are on the roadmap, so ask us about yours.

Can different outlets have different menus?

Yes. Rooms, restaurant and pool bar each get their own menu and hours under one account, with one master item library.

Do guests need to sign in?

No. The room QR opens the menu straight in the phone’s browser, and it already knows which room it is in.

How is Zervoo priced for a hotel?

Per venue, per month. The Menu plan, a QR menu with up to 3 dishes in 3D, starts from £12. Plans with ordering and the kitchen display are quoted after a short call. Four or more venues are priced together as a Group with one master menu. No setup fee and no commission on orders.

Can dishes be shown in 3D on the room-service menu?

Yes. The Menu plan includes up to 3 dishes in 3D, and the Service plan covers 3D models too. Any item can carry a real 3D model that guests turn in the browser or place on the table in AR; it is optional per item.

Who owns the guest order data?

You do. Orders, menu, requests and history export as CSV any time, including on the way out. Zervoo does not sell or share guest data.

More in the full FAQ · or talk to the people building it.

Built around you Need something the standard parts don’t do?

We build custom solutions for your hotel, shaped around how it runs: inside Zervoo or alongside what you already use, down to a guest app in your own brand.

See custom builds

end to end.

ONE SYSTEM · AND CUSTOM WHEN YOU NEED IT

Not another menu app. the whole restaurant.

Guest app

The menu in real 3D and AR, with dish models we make from your photos. Guests order and pay from their own phone.

Dashboard

Every order and every number live, with the menu managed from the same screen.

Kitchen display

A screen on the pass tracking every active order, oldest first.

POS

Walk-ins, phone orders and settling up at the counter, on the till you already have.

Custom builds

Guest apps and tools built in your brand, inside Zervoo or alongside the systems you already run.